Privacy Policy

Welcome to Southwave. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://southwave.store and make purchases from our store.

Hosting and Platform

This store is hosted by Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases and the general Shopify application. Shopify processes your personal information when you visit and make purchases on our store.

For more information about how Shopify uses your Personal Information, please see Shopify's Privacy Policy: https://www.shopify.com/legal/privacy/app-users

Information We Collect

When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

How We Use Your Information

We use the information we collect to:

• Fulfill orders and process payments
• Communicate with you about your orders
• Screen orders for potential risk or fraud
• Provide you with information or advertising relating to our products or services
• Improve and optimize our site

Sharing Your Personal Information

We share your personal information with third parties to help us use your information as described above. For example, we use Shopify to power our online store.

We also use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/

Your information may be shared with service providers and partners located in other countries to provide you with services, process transactions, and improve your shopping experience.

Your Rights

If you are a resident of certain jurisdictions, you have rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of your personal information
• The right to request deletion of your personal information
• The right to opt out of the sale or sharing of your personal information for targeted advertising

To exercise your opt-out rights, please visit: https://privacy.shopify.com

You can also contact us at southwave.in@gmail.com to request access to, correction of, or deletion of your personal information.

Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Southwave
Silk St, Near South Beach Road
Mananchira, Kozhikode
Kerala 673001
India

Email: southwave.in@gmail.com
Phone: +91 9778395294